Return Policy

60-Day Returns
We offer a 60-day return window You have 60 days after receiving your Climora to request a return

Return Conditions
Your Climora must be in the same condition as you received it unused with all original packaging and accessories A receipt or proof of purchase is required

How to Start a Return
Contact us at info@climorahome.com If your return is approved we will send you a return form and instructions on how and where to send your package Items sent back without approval will not be accepted Shipping costs for returns are not covered

Damages and Issues
Check your order as soon as it arrives If your Climora is damaged defective or if you received the wrong item contact us immediately at info@climorahome.com so we can make it right

Non-Returnable Items
We do not accept returns for perishable goods personal care products hazardous materials flammable liquids gases or items marked as final sale

Exchanges
Want to swap your Climora for another model The fastest way is to return your item and place a new order once your return is approved

Refunds
Once we receive and inspect your return we will let you know if your refund is approved If approved you will be refunded to your original payment method within 10 business days Please note your bank or card provider may take additional time to process the refund

Need Help
For any questions about returns or your order contact us at info@climorahome.com