Terms of Service
Terms of Service
Overview
This website is operated by Climora Throughout the site the terms “we” “us” and “our” refer to Climora We provide this website including all information tools and services available to you the user conditional upon your acceptance of the terms conditions and policies stated here
By visiting our site and or purchasing something from us you agree to engage with our Service and be bound by these Terms of Service including any additional terms and policies referenced here or available via hyperlink
These Terms apply to all users of the site including browsers vendors customers and content contributors Please read them carefully before using our website or services If you do not agree with these Terms you may not access the site or use our Services
Any new features or tools added to the store will also be subject to these Terms The most current version of the Terms will always be available on this page We reserve the right to update or change any part of them at any time Continued use after changes means you accept the updates
Our store is hosted on Shopify Inc which provides us with the e commerce platform that allows us to sell our products and services to you
1 – Online Store Terms
By agreeing to these Terms you confirm that you are at least the age of majority in your region or that you have given us consent to allow any minor dependents to use this site
You agree not to use our products for any unlawful purpose or violate any laws including copyright laws Transmitting malicious code viruses or harmful scripts is strictly prohibited
Any breach of these Terms may result in immediate termination of your access to our Services
2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time
Content you provide excluding payment details may be transferred unencrypted across networks and adapted to technical requirements Payment data is always encrypted during transfer
You agree not to reproduce sell or exploit any part of the Service or access to the Service without written permission from us
3 – Accuracy of Information
We aim to provide accurate and up to date information but cannot guarantee it at all times The material on our site is for general information only and should not be the sole basis for decision making
Historical information may appear and is provided for reference only We may modify the site’s content at any time but are not obligated to update it
4 – Changes to Service and Prices
Prices may change without notice
We reserve the right to modify or discontinue any part of the Service at any time We are not liable for changes delays or discontinuations
5 – Products or Services
Some products may be available exclusively online and can be limited in quantity Items are returnable or exchangeable according to our Return Policy
We aim to display product images and colors accurately but cannot guarantee your screen will show them exactly as they appear
6 – Return and Refund Policy
We offer a 60 day return period from the day you receive your order
Estimated Delivery Times
United States
Processing 1–3 days
Shipping 5–8 business days
Canada
Processing 1–3 days
Shipping 7–10 business days
Europe
Processing 1–3 days
Shipping 7–10 business days
Australia
Processing 1–3 days
Shipping 5–8 business days
South Africa
Processing 1–3 days
Shipping 7–10 business days
Customers are responsible for return shipping costs unless the item is defective or incorrect Items must be unused in original packaging and include proof of purchase Returns sent without approval will not be accepted
Refunds are processed within 10 business days after we receive and inspect your return Please note your bank or card provider may take additional time to post the refund If more than 15 business days have passed contact us at info@climorahome.com
Damages and Issues
Please check your order on delivery If your Climora arrives damaged defective or if you received the wrong item contact us immediately at info@climorahome.com so we can resolve the issue
Non Returnable Items
We cannot accept returns on perishable goods personal care products hazardous materials flammable liquids gases or items marked as final sale Orders refused on delivery will not be refunded
Exchanges
The fastest way to get what you want is to return your item and place a new order once the return is approved
Governing Law
These Terms are governed by and interpreted under the laws of your local jurisdiction in which the order is placed
Dispute Resolution
Where permitted by law any dispute related to your use of our Services will be resolved through binding arbitration You agree to bring claims only on an individual basis not as part of a class or collective action
Updates to These Terms
We may update these Terms at any time Changes will be posted on this page and by continuing to use our website you agree to the updated Terms
📧 For any questions about our Terms or your order please contact us at info@climorahome.com