About Climora

Welcome to Climora

There's a particular kind of misery in a home that won't cooperate with the weather. The night that's simply too hot to sleep. The afternoon when the air turns thick and stuffy and you can't focus on anything. The cold evening you just can't seem to shake. We built Climora around a belief that sounds simple but changes everything: your home should feel good in every season — and getting there shouldn't mean drilling into walls, wrestling a heavy unit into a window, or dreading your next energy bill.

That belief is the heart of everything we do.

Our story

Climora began with a small, stubborn idea: that everyday comfort shouldn't be complicated or expensive. So many people put up with rooms that are too hot in summer and too cold in winter, simply because the "proper" solutions feel out of reach — too bulky, too permanent, too costly to run. We wanted to change that. We set out to find a better way to stay comfortable at home: something you can set up in minutes, move from room to room, and rely on all year round. Climora is the result — and the response from our customers across the UK, the US and beyond has only made us more certain we were onto something.

Our mission

Our mission is to make your everyday life easier and more comfortable. We focus on practical, dependable products that have a real, noticeable impact on how your home feels — and on your comfort, your sleep, and your peace of mind. No gimmicks. No jargon. Just thoughtful solutions that work.

Our vision

Climora is more than a shop. We're a team with a shared vision: to create smart, accessible solutions that genuinely improve daily life. We believe that trustworthy products, a clear and honest customer experience, and responsible decisions are the foundation of a store you can feel good about buying from.

What makes Climora different

For us, it was never just about selling a product. It's about the whole experience around it. That means a clean, easy-to-use website, secure and trusted payment options, and fast, personal customer care from people who actually want to help. Every product we offer is chosen with care — judged on quality, ease of use, and how well it holds up over time. We'd rather offer one thing we truly stand behind than a hundred we don't.

Our promise to you

When you buy from Climora, we want you to feel confident from the very first click:

• Honest, transparent pricing — fair value, clearly shown.
• Products we've selected and checked, so you don't have to gamble.
• A 30-day money-back guarantee, because your comfort comes first.
• Real human support, ready to help with any question along the way.

Responsible by choice

We care about doing things the right way. We keep refining how we work and making considered choices that move us toward a more responsible, more sustainable future — for our customers and for the world we all share. It's a journey we take seriously, and one we're always trying to do better at.

Customer care

Our customer care team is here to help with anything to do with your order, our products, or returns. We typically reply within 24 hours on business days.

Customer service hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 9:00 AM – 5:00 PM

Email: info@climorahome.com

Important information

The address below is used as a return address only and is not a visitor address. For any return request, please always contact our customer care team first.

Return address (after approval):
Walchersestraat 80 A
3083 NR Rotterdam
Netherlands

Company details

Company name:
B&B Enterprises B.V.

Legal form:
Besloten Vennootschap (Dutch private limited company)

Address:
Klaverstraat 110 A
3083 VM Rotterdam
Netherlands

Chamber of Commerce number (KvK):
96903147

VAT number:
NL867825248B01

Email:
info@climora.com